Privacy Policy

Last updated: September 2026

1. Introduction

This Privacy Policy describes how Roven ("we," "us," or "our") collects, uses, and shares information about you when you use our website at roven.website and make purchases from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information in connection with your use of our store:

  • Personal identification information: Name, email address, mailing address, phone number, payment information — collected when you place an order or create an account.
  • Device and usage data: IP address, browser type, pages visited, and time spent on pages — collected automatically when you visit our site.
  • Cookies: We use cookies to maintain session data and improve site functionality. See our Cookie section below.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send marketing emails (where you have opted in)
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Shopify (our e-commerce platform), payment processors, and shipping carriers — who help us operate our store.
  • Advertising partners: Meta (Facebook/Instagram) for ad targeting and analytics purposes, subject to their data policies.
  • Legal authorities: When required by law or to protect our rights.

5. Cookies

We use cookies to keep track of your session, remember your preferences, and analyze traffic. You can set your browser to refuse cookies, but this may affect some functionality on our site.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including for legal and accounting requirements.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at roven.support@gmail.com.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at roven.support@gmail.com.

Roven LLC